FREE SHIPPING on US & CANADIAN orders over $59 CAD

Shipping Information

⚠️  LATEST UPDATE April 2020 ⚠️ 

Due to COVID-19, carriers are experiencing severe processing and delivery delays globally. Please be patient when you await your shipment. We will do our best to keep you updated. 

Thank you so much for supporting us and other local businesses. We have made giving more accessible by offering electronic Gift Card - click here to check it out

Stay safe and keep spreading your kindness 🙏🏼✨

 

 

 

Order and Shipping Information: 

Once your order is placed successfully, you should receive an automatically generated email within a few minutes. This email is your invoice and order confirmation. 

If you have not received your order confirmation email after a few hours of order completion, please double check your spam or junk mail folder. If you still cannot find your order confirmation, please contact us by emailing hello@twinklelinks.com with the email that you used to make the purchase.

Once your order is processed (usually within 7 - 14 days), you will receive a shipping notification with tracking number via e-mail after your order has been shipped. 

If you have any questions about the shipping status of any order, please contact us

To avoid any missed communication, please add hello@twinklelinks.com to your safe sender list to ensure our emails reach you. 

 

Shipping Details and Estimated Delivery Times:

Canada Shipping

Canada Shipping:

FREE standard shipping on orders over $59 CAD for shipping within Canada.

$12.99 CAD flat rate shipping across Canada.

Estimated delivery 5 - 12 business days. 

USA Shipping    

US Shipping:

FREE standard shipping on orders over $59 CAD for shipping within US.

$10.99 CAD flat rate shipping across the United States.

US estimated delivery 5 - 12 business days.

Europe Shipping     United Kingdom Shipping     Worldwide Shipping

International Shipping:

FREE standard shipping on orders over $99 CAD for shipping internationally.

$16.99 CAD flat rate shipping across the rest of the world. Some restrictions apply. 

International estimated delivery 7 - 25 business days.

Please Note:

Keep in mind that international shipments are subject to customs inspection, which can greatly affect the delivery time. 

International shipping charges do not include taxes and duties. Please contact your country’s customs office for more information on these fees. If an order is placed online, but is undeliverable, you will be responsible for all shipping charges, including duties, taxes and/or customs charges that were incurred while shipping. These charges will be deducted from your merchandise refund.

Shipping Disclaimer: 

Twinkle Links cannot be held responsible for orders that are deemed undeliverable, lost, stolen, or mis-delivered in cases where they have been tracked and confirmed delivered by their respective carriers. Any related claims for package delivery must be made within one month (30 days) of the order date of the package in question. Customer is responsible for all related shipping costs. 

Please double check and include all relevant address information for shipping (floor, suite, apartment #, etc). If you need an address correction, please contact us immediately with your order number and the correct shipping information. Any orders that are re-directed due to an incomplete or incorrect address will be charged $15 CAD re-routing handling fee in addition to shipping cost. 

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